Reverse Logistics

We offer a local-country address in all the major European countries for product returns from consumers:

• Establish a specific Client Returns Account with the agreed carrier.
• Free pre-paid returns service with on-line access or alternatively using Free Returns labels that peel-off from the despatch documentation.
• An address. Consumers pay to send their retuned parcel to the dedicated address.
• Opening the parcels if required and logging customer details.
• Product inspection with QA check and grading the returns into pre-agreed categories.
• Processing the returned parcels:
  • Keying Returns directly onto the client’s system: This require systems-access.
  • Logging and recording returns through a spread-sheet mechanism.
  • Flexible options to meet a client’s special requirements.
• Bulking the products into large outer cartons and build manifest.
• Returning product to the client by pallet quantities complete with full manifest

Our Association is specialized to consult our clients with flexibility and experience.

We are able to satisfy Early Entrant and Established Company’s needs thanks to the expertise of our international team.

If you do not see a service in this quick list, just ask and you will see that we will simply do it!